Support

Last updated: September 11, 2026

For help with Order4MeAI, email order4meai@gmail.com. Include the device type, app version, what you were trying to do, and the wording of any error. Do not send passwords, payment-card details, medical records, or private menu photos.

Menu scan troubleshooting

Confirm the app has camera or selected-photo permission.
Photograph one clear menu page at a time in good light.
Keep all menu wording inside the frame and avoid glare or blur.
Check your internet connection and try the analysis again.
If a result is incorrect, retake the menu and confirm important nutrition or allergy information with the restaurant.

Subscriptions

If Premium does not unlock after purchase, open the app’s Subscription screen and tap Restore Purchases. Use the same Apple ID or Google account used for the original purchase. Billing, refunds, trial eligibility, and cancellation are managed by the applicable app store.

Account and privacy

You can permanently delete your account in the app. Read the account-deletion instructions or review the Privacy Policy.

Safety

Order4MeAI provides estimates for general wellness—not medical advice. Always confirm allergies, cross-contact, ingredients, and preparation directly with restaurant staff.